Albatross
Store Performance

A worldwide expertise in Mystery Shopping , Store Audit and Staff Development


Albatross is the leader mystery shopping and store audit provider for luxury and premium brands in Asia, and one of the most recognized worldwide players.

By providing tailor-made mystery shopping reports and personalized online and video training for your frontline staff, Albatross Store Performance will help you improve your customer experience, your sales results and make your business thrive.
Albatross
Consumer Insights

Market research, customer surveys and strategic consultancy
throughout Asia


Albatross Consumer Insights offers highly customized quantitative and qualitative market research solutions to help luxury and premium brands in their development throughout Asia.

We forecast the trends of the luxury worlds, delineate customers' profiles, find out customers' expectations and preferences, understand competitors' key success factors, and deliver actionable conclusions and recommendations that drive effective business decisions.
{}Our core asset: a trustable and well-documented 25,000 affluent consumer panel,
mostly in Greater China, with over 50% from China Tier 2 cities.
Become a Mystery Shopper and participate in our market surveys
Optimize your in-store service to improve your customer experience and increase your sales results.
Gather the relevant market information to develop successful strategies and make your business thrive.
Register and get rewards for participating in mystery shopping missions and market research projects.
Directly contact us to know more about Albatross Global Solutions.